Your personal information matters. This Privacy Policy explains exactly what data q789 com collects when you use the platform, how we use it, who we share it with, and what rights you have as a registered player in Pakistan.
q789 com is committed to handling your personal information with care and respect. We understand that for Pakistani players depositing real PKR and sharing personal details with an online betting platform, trust is everything. This Privacy Policy is written in plain language so that you can understand exactly what happens with your data – not buried in legal language that nobody reads.
When we refer to "q789 com", "we", "us" or "our" in this policy, we mean the team and systems that operate the q789 com platform at q789com.win. When we refer to "you" or "your", we mean any person who accesses, browses or registers on the platform.
This policy covers data collected through the q789 com website and through any mobile app version of the platform. It does not apply to third-party sites that may be linked from within the platform – those sites operate their own privacy policies and we are not responsible for their data practices.
We collect personal data in two main ways: information you provide to us directly, and information gathered automatically as you use the platform.
We use the personal data we collect only for legitimate purposes related to operating the platform and serving you as a player. The table below summarises our main data uses:
| Purpose | Data Used |
|---|---|
| Create and manage your account | Name, email, mobile number, date of birth |
| Verify your identity (KYC) | CNIC / passport, date of birth, address |
| Process deposits and withdrawals in PKR | Payment method details, account balance |
| Provide customer support | Account details, support communications |
| Detect fraud and protect account security | IP address, device data, usage patterns |
| Send account notifications and updates | Email address, mobile number |
| Improve platform performance and user experience | Usage data, session logs |
| Apply responsible gaming tools and limits | Deposit history, session data, account settings |
We do not use your personal data for automated decision-making that significantly affects you without human review. If an automated system flags your account for any reason, a member of our team will review the case before any action is taken.
q789 com does not sell your personal data to third parties for advertising or marketing purposes. We share data only in the limited circumstances described below:
We work with trusted third-party service providers who help us operate the platform. These include payment processors (such as the companies that facilitate JazzCash and Easypaisa transactions), identity verification services, game software providers, and infrastructure/hosting providers. These partners are given access only to the data they need to perform their specific service and are contractually required to keep your data secure.
We may share data with fraud prevention services or security firms to detect and prevent fraudulent activity, money laundering or other financial crime. This is done to protect both the platform and legitimate players.
We may disclose personal data if required to do so by applicable law, court order or other legal process. We will only disclose the minimum amount of data necessary to comply with the legal obligation and will notify you where we are legally permitted to do so.
In the event of a merger, acquisition or sale of assets, your personal data may be transferred to the successor entity. You will be notified of any such change that affects how your data is handled.
All financial transactions on q789 com are processed in PKR. We support JazzCash, Easypaisa, Raast, Bank Transfer, debit cards, credit cards and mobile wallets. When you make a deposit or request a withdrawal, the relevant payment details are transmitted securely to the payment processor handling your transaction.
q789 com does not store full card numbers or complete bank account credentials on our servers. Payment data is handled by PCI-DSS compliant payment processors. We retain only the minimum reference information necessary to reconcile transactions, handle disputes and process future withdrawals to the same payment method.
If you use JazzCash or Easypaisa, your mobile wallet number is stored securely and associated with your account for the purpose of processing withdrawals. This number is not shared with any party outside of the payment processing chain.
q789 com uses cookies and similar technologies to make the platform work properly, remember your preferences and understand how players use the site so we can keep improving it. Here is a breakdown of the types of cookies we use:
These cookies are necessary for the platform to function. They keep you logged in during your session, remember your language preferences, and ensure that security features work correctly. You cannot opt out of essential cookies without affecting your ability to use the platform.
These cookies collect anonymous information about how players navigate the site – which pages are visited most, how long sessions last, and where players encounter errors. This data is used only to improve the platform experience and is not linked to your personal identity.
These cookies remember choices you make, such as your preferred sports or game category, so that the platform feels more personalised on your next visit. They do not track your activity across other websites.
Most modern browsers allow you to control cookie settings. You can set your browser to block or delete cookies, though doing so may affect certain features of q789 com, including staying logged in between sessions. For guidance on managing cookies in your specific browser, check your browser's help section.
Protecting your personal information is something we take seriously at q789 com. We have put in place a range of technical and organisational measures to guard against unauthorised access, loss, misuse or alteration of your data.
No system connected to the internet can guarantee 100% security. If you suspect that your q789 com account has been compromised, contact support immediately so that your account can be secured and investigated.
We keep your personal data for as long as your account is active and for a reasonable period afterwards, to allow us to handle any disputes, process final withdrawals, or comply with applicable record-keeping requirements.
Specific retention periods vary by data type:
When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked back to you as an individual.
As a registered player on q789 com, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team through your account dashboard.
Parents and guardians are encouraged to use parental control tools and software to prevent minors from accessing online betting platforms. If you believe a minor has created an account on q789 com using your details or a false age, please contact our support team immediately so we can investigate and take appropriate action.
q789 com may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or legal requirements. When we make significant changes, we will notify registered users via the email address or mobile number on their account, and the updated policy will be published on this page with a revised "Last Updated" date.
We encourage you to check this page periodically so that you stay informed about how we handle your personal data. Your continued use of the platform after any update to this policy constitutes your acceptance of the revised version.
If you have any questions, concerns or requests related to this Privacy Policy or the way q789 com handles your personal data, please get in touch through any of the following channels:
We aim to respond to all privacy-related enquiries within a reasonable timeframe. For identity verification or data deletion requests, please be prepared to confirm your identity before we can action your request.
For full details of the platform rules that govern your account alongside this Privacy Policy, please read our Terms and Conditions and our Responsible Gaming guidelines.
Six clear commitments we make to every q789 com player in Pakistan regarding their personal information.
Every connection to q789 com is protected by SSL/TLS encryption. Whether you are logging in, depositing in PKR or checking your bet history, your data travels securely and cannot be intercepted.
Your personal information is used only to run your q789 com account and improve the platform. We do not sell, rent or trade your data to advertisers or third-party marketers – full stop.
JazzCash, Easypaisa, Raast and card transactions are processed through PCI-DSS compliant payment partners. Full card or wallet credentials are never stored on q789 com servers.
Identity documents submitted for account verification – including your CNIC or passport – are stored securely, accessed only by authorised staff, and deleted once they are no longer needed.
You can access, correct, export or request deletion of your personal data at any time. Contact our support team through your account dashboard and we will handle your request promptly.
We send account notifications and relevant platform updates only. You can manage your communication preferences in account settings at any time and opt out of non-essential messages with one click.
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